St. Michael's Dental Care
According to our open methodology, this clinic scored 25.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1925.8/100
- Best for Expats#1826.3/100
- Best for Dental Implants#1029.5/100
- Best for Emergency Dental Care#533/100
- Best Price Transparency#198/100
- Best English-speaking Clinics#1726.3/100
- Best for Families / Children#1030.8/100
Summary
St. Michael's Dental Care is a private dental clinic on General Luna Street in the Iloilo City Proper district, operating from the ground floor of the EROS Pension building. The clinic is co-founded by two dentists referred to in patient reviews as Dr. Jai and Dr. Bern (Dr. Bernie). It operates seven days a week and offers emergency dental services. Patient reviews, including several from UK and Canadian patients, consistently describe painless procedures and high standards of care. The clinic holds accreditation from the Philippine Dental Association and the National Association of Dental Traders.
A second phone number, 0916-528-7755, is listed on CebuDentalImplants. Clinic hours: 7:00 AM–5:30 PM daily (WhatClinic) and 9:00 AM–5:00 PM Mon–Sat (CebuDentalImplants); the earlier opening hour from WhatClinic is used. The Waze listing (639477775588) confirms the General Luna location. A 4.6/5 rating from 35 Google reviews is cited on ClinicFinderPH — accessible only through that third-party aggregator and therefore not attributed as a direct Google source. Full legal names of Dr. Jai and Dr. Bern were not publicly surfaced.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Information Transparency: 7 of 16 verifiable points (missing: has a working website; dentist names listed; dentist specializations listed)
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website no independent website found; clinic operates primarily through Facebook page [s1] [s2] | 0/4 |
| ✗ | Dentist names listed dentists identified only by informal names Dr. Jai and Dr. Bern/Bernie in reviews; no full legal names published [s1] [s2] | 0/3 |
| ✗ | Dentist specializations listed no specialization information published [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published braces, dentures, veneers, extractions, fillings, root canals, crowns, whitening, implants, Invisalign, orthodontics listed on WhatClinic [s1] [s2] | 3/3 |
| ✓ | Clear contact details phone +63 947 777 5588, secondary 0916-528-7755, email [email protected], Facebook page [s2] [s3] | 2/2 |
| ? | English website version no website; Facebook language not independently verified | 0/2 |
| ✓ | Address and map published address consistent across WhatClinic, CebuDentalImplants, and Yelp: 1F EROS Pension, General Luna St., Iloilo City Proper 5000 [s1] [s2] [s3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published WhatClinic consultation fee listed from €21 but no full price list found [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed WhatClinic lists consultation from €21 but this is a booking-platform estimate, not a clinic-published price | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not directly accessible; ClinicFinderPH aggregator cites 4.6/5 from 35 reviews — not verified as live Google data | 0/6 |
| ? | Google review volume | 0/3 |
| ◐ | Review recency Yelp listing updated September 2025; WhatClinic reviews span multiple years [s3] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints 4 WhatClinic reviews all 4.9/5; all positive; no complaint pattern [s1] | 2/2 |
| ✓ | No suspicious review patterns reviews describe varied experiences from multiple countries; no suspicious pattern [s1] | 2/2 |
| ✓ | Active Facebook presence Facebook page facebook.com/saintmichaelsdentalcare/ confirmed [s2] | 1/1 |
| ✗ | TripAdvisor presence [s4] | 0/0.5 |
| ✓ | Other review platforms WhatClinic (4 verified reviews, 4.9/5), Yelp, CebuDentalImplants, ClinicFinderPH [s1] [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray panoramic X-ray mentioned only in WhatClinic price entry (€21 for consultation/panoramic X-ray) — not confirmed as on-site equipment from clinic sources | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology implants listed among services on WhatClinic [s1] | 2/2 |
| ✓ | Orthodontics braces and Invisalign listed [s1] [s2] | 2/2 |
| ✓ | Oral surgery extractions and oral surgery listed [s1] | 2/2 |
| ✓ | Pediatric dentistry pediatric dentistry listed in CebuDentalImplants service list [s2] | 1.5/1.5 |
| ✓ | Emergency care emergency services listed on WhatClinic; clinic open 7 days [s1] | 1.5/1.5 |
| ✓ | Works with international patients verified reviews from UK and Canadian patients; WhatClinic listing targets international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken UK and Canadian patient reviews confirm English communication; no language barrier reported [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours open 7 days including Sunday; early opening at 7:00 AM per WhatClinic [s1] [s2] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Philippines", "English speaking dentist Philippines", "dental implants Philippines", "emergency dentist Philippines", "Philippines dental clinic for expats".
| ✓ | Mentioned for: best dentist Philippines clinic surfaces prominently in top-dentist search results for Iloilo City [s4] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Philippines clinic appears in English-speaking and expat dental search results [s4] | 1/1 |
| ✗ | Mentioned for: dental implants Philippines [s4] | 0/1 |
| ✓ | Mentioned for: emergency dentist Philippines clinic surfaces in emergency dentist search results for Iloilo City [s4] | 1/1 |
| ✓ | Mentioned for: Philippines dental clinic for expats clinic recommended in expat-focused Iloilo dental searches [s4] | 1/1 |
| ? | Structured data on website no website | 0/1.5 |
| ◐ | Google indexing quality visible via Yelp, WhatClinic, and CebuDentalImplants; no owned website [s4] | 1/2 |
| ? | Dedicated service pages no website | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Jai (full name not publicly available) [s1] | General Dentistry | not published |
| Dr. Bern (full name not publicly available) [s1] | General Dentistry | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — No operating licence number or DOH facility permit published.
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low No dentists identified anywhere (-2 pts) — Dentists identified only by informal first names (Dr. Jai, Dr. Bern) in patient reviews; no full legal names or PRC numbers published anywhere.
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -12 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +63 947 777 5588 |
|---|---|
| https://www.facebook.com/saintmichaelsdentalcare/ | |
| Address | 1F EROS Pension, General Luna Street, Iloilo City Proper, Iloilo City 5000, Philippines |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/philippines/iloilo-city/st-mich… | clinic name, address (1F EROS Pension, General Luna St., Molo branch also referenced), rating 4.9/5 from 4 verified reviews, services (braces, dentures, veneers, extractions, fillings, root canals, crowns, whitening, implants, Invisalign, orthodontics), emergency services, hours 7am-5:30pm daily, PDA and NADTI accreditation | 2026-08-18 |
| s2 | https://www.cebudentalimplants.com/content/st-michaels-dental-care-… | phone +63 947 777 5588 and 0916-528-7755, email [email protected], Facebook facebook.com/saintmichaelsdentalcare/, address (General Luna St., Iloilo City Proper), pediatric dentistry service | 2026-08-18 |
| s3 | https://www.yelp.com/biz/st-michaels-dental-care-iloilo-city | address confirmation (5 Eros Travelers Pension, General Luna Street, Iloilo City), Yelp listing updated September 2025 | 2026-08-18 |
| s4 | search:the five canonical city queries run for Iloilo City dental clinics | AI/search visibility checks 2026-08-18: St. Michael's Dental Care surfaces in the five canonical city queries; TripAdvisor listing not found | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.