Ruiz & Sabinay Dental Clinic
According to our open methodology, this clinic scored 33.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1233.6/100
- Best for Expats#934/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#436.8/100
- Best Price Transparency#431.4/100
- Best English-speaking Clinics#1035.3/100
- Best for Families / Childrennot ranked
Summary
Ruiz and Sabinay Dental Clinic is a private general and cosmetic dental practice at 10 Gorordo Avenue, Cebu City, operated by two named dentists: Dr. Cheryl Melanie Ruiz and Dr. Melani Sabinay. The clinic offers routine examinations, cleanings, fillings, orthodontics, endodontics, cosmetic procedures, crowns, veneers, dentures, whitening, and extractions. WhatClinic rates the clinic at 9.6/10 Outstanding from 289 interactions, with 17 verified patient reviews averaging 4.9 out of 5, and awarded a Customer Service Award 2025. Several reviews note care described as comparable to or exceeding that available in Western countries.
No dedicated clinic website was found; the official online presence is via Facebook and directory listings. Email [email protected] found in directory sources. Mobile number 0922-854-6575 also listed (ph.polomap.com). Selected prices appear on WhatClinic listing: teeth cleaning PHP 1,000, dentures approximately EUR 126, veneers approximately EUR 1,360, root canals approximately EUR 18-varied. Google Maps rating not verifiable via accessible sources. PRC licence numbers not published on any accessible source. The most recent WhatClinic verified review was not dated in accessible content.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- AI & Search Visibility: 0 of 10 verifiable points (missing: mentioned for: best dentist philippines; mentioned for: english speaking dentist philippines; mentioned for: dental implants philippines; mentioned for: emergency dentist philippines; mentioned for: philippines dental clinic for expats; structured data on website; google indexing quality; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website no dedicated clinic website found; Facebook page serves as the primary online presence [s1] [s3] | 0/4 |
| ✓ | Dentist names listed Dr. Cheryl Melanie Ruiz and Dr. Melani Sabinay named on WhatClinic and confirmed in search results [s1] | 3/3 |
| ✓ | Dentist specializations listed general dentistry, cosmetic dentistry, orthodontics, endodontics, restorative dentistry listed per WhatClinic profile [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published dental examinations, cleanings, root canals, extractions, braces, crowns, veneers, dentures, teeth whitening, fillings, gum disease treatments [s1] | 3/3 |
| ✓ | Clear contact details phone (032) 412-9567, mobile 0922-854-6575, email [email protected] found in directory sources [s2] | 2/2 |
| ? | English website version no dedicated website; WhatClinic profile is in English | 0/2 |
| ✓ | Address and map published 10 Gorordo Avenue, Mercado Bldg., across Colegio dela Inmaculada Concepcion, consistent across multiple sources [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published selected prices on WhatClinic listing: teeth cleaning PHP 1,000; dentures and veneers priced (EUR-denominated); root canal price listed [s1] | 3/3 |
| ✓ | Cleaning price listed teeth cleaning PHP 1,000 per person per WhatClinic [s1] | 2/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed crowns listed as a service but price not confirmed in accessible sources | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not verifiable via accessible sources | 0/6 |
| ? | Google review volume | 0/3 |
| ◐ | Review recency WhatClinic shows recent activity; Customer Service Award 2025 implies recent interactions; specific date of most recent review not confirmed [s1] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints no complaint pattern in 17 WhatClinic reviews (4.9/5); reviews consistently positive regarding professionalism and affordability [s1] | 2/2 |
| ✓ | No suspicious review patterns 9.6/10 ServiceScore from 289 interactions with 17 verified reviews; no suspicious patterns identified [s1] | 2/2 |
| ✓ | Active Facebook presence Facebook page found via search: facebook.com/p/Ruiz-Sabinay-Dental-Clinic-100063965656145/ [s2] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms WhatClinic 9.6/10 Outstanding (Customer Service Award 2025); WhereInCebu, Timesmed, PuertoParrot, Qanomed, Polomap, CebuDentalImplants directory listings [s1] [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology implants not listed among documented services in accessible sources | 0/2 |
| ✓ | Orthodontics braces listed among services [s1] | 2/2 |
| ✓ | Oral surgery extractions listed [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care listed among emergency dentist clinics on WhatClinic; early or late appointments available upon request [s1] | 1.5/1.5 |
| ✓ | Works with international patients WhatClinic reviews include international patients who compare care favourably to their home countries [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken international patient reviews on WhatClinic describe communication positively [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations WhatClinic reviews describe dentists explaining procedures clearly with genuine concern for patients [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Sat 9am-6pm; early and late appointments available upon request [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Philippines", "English speaking dentist Philippines", "dental implants Philippines", "emergency dentist Philippines", "Philippines dental clinic for expats".
| ✗ | Mentioned for: best dentist Philippines [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Philippines [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Philippines [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Philippines [s4] | 0/1 |
| ✗ | Mentioned for: Philippines dental clinic for expats [s4] | 0/1 |
| ✗ | Structured data on website no dedicated clinic website; no structured data possible [s3] | 0/1.5 |
| ✗ | Google indexing quality no working own website; clinic is found only through directory listings and Facebook for its name; does not rank in canonical city queries [s4] | 0/2 |
| ✗ | Dedicated service pages no dedicated clinic website [s3] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Cheryl Melanie Ruiz [s1] | General and Cosmetic Dentistry, Orthodontics, Endodontics | not published |
| Dr. Melani Sabinay [s1] | General Dentistry, Restorative Dentistry | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- low Dentists / their licences not listed (-3 pts) — Dentist names are published in directories but no PRC licence numbers are listed on any accessible public source.
Red-flag penalty applied: -7 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +63 32 412 9567 |
|---|---|
| https://www.facebook.com/p/Ruiz-Sabinay-Dental-Clinic-100063965656145/ | |
| Address | Mercado Bldg., No. 10 Gorordo Avenue, across Colegio dela Inmaculada Concepcion, Cebu City, Cebu 6000, Philippines |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/philippines/cebu-city/ruiz-sabi… | WhatClinic: address 10 Gorordo Avenue across Colegio de la Inmaculada Concepcion, ServiceScore 9.6/10 Outstanding (289 interactions), 17 verified reviews 4.9/5, Customer Service Award 2025, Mon-Sat 9am-6pm hours, dentist names Dr. Cheryl Melanie Ruiz and Dr. Melani Sabinay, services list, cleaning PHP 1,000, emergency dentist listing, international patient reviews | 2026-08-18 |
| s2 | search:Ruiz Sabinay Dental Clinic Cebu Gorordo address phone dentist services | address Mercado Bldg. 10 Gorordo Ave confirmed; phone (032) 412-9567, mobile 0922-854-6575, email [email protected]; Facebook page found; WhereInCebu, Timesmed, PuertoParrot, Polomap, CebuDentalImplants directory listings confirm clinic existence | 2026-08-18 |
| s3 | search:dental clinic Cebu City Philippines reputable 2024 2025 | Ruiz & Sabinay not mentioned in top-10 listicles; no dedicated website found via broad search; clinic known through directory and WhatClinic presence | 2026-08-18 |
| s4 | search:the five canonical city queries | AI/search visibility checks 2026-08-18: Ruiz & Sabinay Dental Clinic does not appear in top results for the canonical city queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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