Garcia-Bais Dental Clinic
According to our open methodology, this clinic scored 51.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 21 ranked clinics · Last checked: 25 September 2026
51.7/100
Positions by Rating Profile
- Overall Transparency & Trust#1451.7/100
- Best for Expats#856.8/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#859.7/100
- Best Price Transparency#362.3/100
- Best English-speaking Clinics#1054.5/100
- Best for Families / Children#1254.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No website found; unable to verify any anesthesia info.
Summary
Garcia-Bais Dental Clinic is a private dental practice on the second floor of the Saint Elizabeth Centre on Valeria Street in central Iloilo City, listed on Google under the name of its dentist, Dr. Erla Joy A. Bais-Garcia, who practises with Dr. Donille Garcia. Directory listings describe her as a cosmetic dentist and orthodontist and the practice as having two dental chairs and on-site X-ray.
The clinic has no website, and no Facebook or Instagram page run by the clinic was found; the Facebook place page under its name is not managed by the clinic. Its Google listing, under Dr. Erla Joy A. Bais-Garcia's name, gives the phone +63 33 300 0286; directory listings and a 2026 Facebook post tagged at the clinic give (033) 509 4383 and the mobile 0949 839 3917. Prices appear only on a directory listing, not on the clinic's own channels.
Strengths
- Price Transparency: 13 of 15 points.
- Communication & Service: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Information Transparency: 7 of 15 verifiable points (missing: has a working website; real clinic photos; english website version)
- Reputation & Reviews: 3.5 of 16 verifiable points (missing: google review volume; review recency; clinic responds to reviews; active Facebook presence; tripAdvisor presence)
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist Philippines; mentioned for: dental implants Philippines; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
7 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website No website: the clinic's Google listing carries no website field, and no site of its own was found. [garcia-bais-dental-clinic-iloilo-deepen-8] [s1] [s2] | 0/4 |
| ✓ | Dentist names listed The clinic's Google listing is titled with its dentist's name, Dr. Erla Joy A. Bais-Garcia. [garcia-bais-dental-clinic-iloilo-deepen-8] [s1] [s2] | 3/3 |
| ? | Dentist specializations listed Unconfirmed: the clinic's Google listing shows only the category Dentist; the dentist's cosmetic and orthodontic focus comes only from directories. [garcia-bais-dental-clinic-iloilo-deepen-8] | 0/2 |
| ✗ | Real clinic photos Only an automated Street View capture exists; no uploaded photos [garcia-bais-dental-clinic-iloilo-deepen] | 0/2 |
| ? | Service list published Unconfirmed: the clinic's only own channel, its Google listing, shows the category Dentist and no treatments; the treatment list comes from directories. [garcia-bais-dental-clinic-iloilo-deepen-8] | 0/3 |
| ✓ | Clear contact details Phone +63 33 300 0286 on the clinic's Google listing; directories give (033) 509 4383. [garcia-bais-dental-clinic-iloilo-deepen-8] [s2] | 2/2 |
| ✗ | English website version No website exists to have an English version [garcia-bais-dental-clinic-iloilo-deepen-2] | 0/2 |
| ✓ | Address and map published Room 118-B, 2nd floor, Saint Elizabeth Centre, Valeria Street, Iloilo City, with a pin on the clinic's Google listing. [garcia-bais-dental-clinic-iloilo-deepen-8] [s1] [s2] | 2/2 |
Price Transparency
13 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Prices published on its WhatClinic profile, its own channel: consultation, X-ray, fillings, cleaning, crowns, extractions, root canals and braces. [garcia-bais-dental-clinic-iloilo-g6] | 3/3 |
| ✓ | Cleaning price listed Prices published on its WhatClinic profile: ultrasonic scaling from PHP 600. [garcia-bais-dental-clinic-iloilo-g6] | 2/2 |
| ✓ | Filling price listed Prices published on its WhatClinic profile: fillings from PHP 700. [garcia-bais-dental-clinic-iloilo-g6] | 2/2 |
| ✓ | Crown price listed Prices published on its WhatClinic profile: PFM crown from PHP 7,000. [garcia-bais-dental-clinic-iloilo-g6] | 2/2 |
| ✗ | Implant price listed Implants are not among the treatments on the price list of its WhatClinic profile, its own channel; its Google listing gives no prices. [garcia-bais-dental-clinic-iloilo-deepen-8] [garcia-bais-dental-clinic-iloilo-g6] | 0/2 |
| ✓ | Consultation price listed Prices published on its WhatClinic profile: dentist consultation from PHP 500. [garcia-bais-dental-clinic-iloilo-g6] | 2/2 |
| ✓ | X-ray / imaging price listed Prices published on its WhatClinic profile: dental X-ray from PHP 500. [garcia-bais-dental-clinic-iloilo-g6] | 2/2 |
Reputation & Reviews
3.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [garcia-bais-dental-clinic-iloilo-deepen-4] | 3/6 |
| ✗ | Google review volume as of 2026-09-25 [garcia-bais-dental-clinic-iloilo-deepen-5] | 0/3 |
| ✗ | Review recency The only review is dated 2020-07-09 [garcia-bais-dental-clinic-iloilo-deepen-6] | 0/3 |
| ✗ | Clinic responds to reviews Listing is unclaimed; owner replies are impossible [garcia-bais-dental-clinic-iloilo-deepen-7] | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✗ | Active Facebook presence No Facebook page of the clinic exists: searches by clinic name, dentist and telephone (2026-10-02) find only other clinics and the dentist's personal profile. [garcia-bais-dental-clinic-iloilo-deepen-9] | 0/1 |
| ✗ | TripAdvisor presence No profile found on TripAdvisor: its own search does not return this clinic (checked 2026-10-01). [garcia-bais-dental-clinic-iloilo-i9] [garcia-bais-dental-clinic-iloilo-i9-2] | 0/0.5 |
| ✓ | Other review platforms WhatClinic (5 verified reviews, ServiceScore 6.2 from 162 interactions), qanomed, ClinicBooking listings found [s1] [s2] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray dental X-ray listed as an available service with pricing [s1] | 2/2 |
| ✗ | CBCT (3D imaging) The clinic's WhatClinic profile lists only traditional dental X-rays; no cone-beam CT on any of its channels. [garcia-bais-dental-clinic-iloilo-deepen-10] | 0/2 |
| ✗ | Implantology implants not listed among published services [s1] | 0/2 |
| ✓ | Orthodontics braces listed; Dr. Bais-Garcia described as orthodontics specialist [s1] | 2/2 |
| ✓ | Oral surgery extractions (including surgical) listed [s1] | 2/2 |
| ✓ | Pediatric dentistry The clinic's WhatClinic profile lists child braces, a paediatric dentist consultation and dental sealants. [garcia-bais-dental-clinic-iloilo-deepen-10] | 1.5/1.5 |
| ✓ | Emergency care The clinic's WhatClinic profile lists an emergency service, on call 24 hours for emergency cases. [garcia-bais-dental-clinic-iloilo-i9-3] | 1.5/1.5 |
| ✓ | Works with international patients WhatClinic review from foreign patient praises professional information provided for international needs [s1] | 2/2 |
Communication & Service
8 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or LINE on any of its channels: the Google listing gives a phone only, the WhatClinic profile a quote request and phone; it has no website or Facebook page. [garcia-bais-dental-clinic-iloilo-deepen-10] [garcia-bais-dental-clinic-iloilo-deepen-9] | 0/2 |
| ✓ | Response speed WhatClinic review: 'They were very prompt' [s1] | 1.5/1.5 |
| ✓ | English spoken foreign patient review praises communication and information quality [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Patients can request a quote for a treatment through the clinic's WhatClinic profile before visiting. [garcia-bais-dental-clinic-iloilo-deepen-10] | 1.5/1.5 |
| ✓ | Clear service explanations patient review: 'very helpful and willing to meet me halfway in my need for detailed professional information' [s1] | 1/1 |
| ✓ | Convenient opening hours Open on Saturdays (Monday-Friday 9:00-17:00, Saturday 9:00-16:00, closed on Sunday), per the clinic's WhatClinic profile; its Google listing gives no hours. [garcia-bais-dental-clinic-iloilo-i9-3] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Philippines", "English speaking dentist Philippines", "dental implants Philippines", "emergency dentist Philippines", "Philippines dental clinic for expats".
| ✗ | Mentioned for: best dentist Philippines [s3] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Philippines clinic surfaces in search results for English-speaking and expat dental queries for Iloilo City [s3] | 1/1 |
| ✗ | Mentioned for: dental implants Philippines [s3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Philippines clinic surfaces in emergency dentist search results for Iloilo City [s3] | 1/1 |
| ✓ | Mentioned for: Philippines dental clinic for expats clinic listed in expat-oriented search results for Iloilo dental care [s3] | 1/1 |
| ✗ | Structured data on website No website exists to carry structured data [garcia-bais-dental-clinic-iloilo-deepen-2] | 0/1.5 |
| ◐ | Google indexing quality clinic visible in search results via directory listings; no owned website [s3] | 1/2 |
| ✗ | Dedicated service pages No website exists to have service pages [garcia-bais-dental-clinic-iloilo-deepen-2] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Erla Joy A. Bais-Garcia [s1] [s2] | Cosmetic Dentistry, Orthodontics | not verified |
| Dr. Donille Garcia [s1] | General Dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist specializations listed
- Information Transparency: Service list published
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +63 33 509 4383 |
|---|---|
| Google Maps | Map listing |
| Address | Room 118-B, 2nd Floor, Saint Elizabeth Centre, Valeria Street, Iloilo City 5000, Philippines |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/philippines/iloilo-city/garciab… | clinic name, address (Room 118-B 2F St. Elizabeth Centre, Valeria St., Iloilo City 5000), rating 4.7/5 from 5 verified reviews, ServiceScore 6.2 from 162 interactions, dentist names (Dr. Erla Joy A. Bais-Garcia — cosmetic/orthodontics, Dr. Donille Garcia), services with EUR prices, accreditations (PDA, NADTI, PAED), two dental chairs, X-ray equipment, Mon-Fri 9am-5pm, Sat 9am-4pm | 2026-08-18 |
| s2 | https://qanomed.com/clinic/garciabais-dental-clinic | phone +63 33 509 4383, address confirmation, ratings 4.8/5 from 6 reviews (third-party aggregator), PDA and PRC accreditation claim, facility details (2 chairs, X-ray, consultation room) | 2026-08-18 |
| s3 | search:the five canonical city queries run for Iloilo City dental clinics | AI/search visibility checks 2026-08-18: Garcia-Bais surfaces in English-speaking, emergency, and expat dental searches for Iloilo City; not prominently surfaced for the five canonical city queries; TripAdvisor listing not found | 2026-08-18 |
| garcia-bais-dental-clinic-iloilo-deepen | https://www.google.com/maps?cid=1621972407847101907&hl=en | The listing's single image is a Google Street View auto-capture of the building exterior; no owner- or visitor-uploaded photo exists | 2026-09-25 |
| garcia-bais-dental-clinic-iloilo-deepen-2 | https://www.google.com/maps?cid=1621972407847101907&hl=en | The clinic has no website; the Google Business Profile carries no website field | 2026-09-25 |
| garcia-bais-dental-clinic-iloilo-deepen-4 | https://www.google.com/maps?cid=1621972407847101907&hl=en | Google listing 2026-09-25: 5.0 from 1 review | 2026-09-25 |
| garcia-bais-dental-clinic-iloilo-deepen-5 | https://www.google.com/maps?cid=1621972407847101907&hl=en | Google listing 2026-09-25: 1 total review | 2026-09-25 |
| garcia-bais-dental-clinic-iloilo-deepen-6 | https://www.google.com/maps?cid=1621972407847101907&hl=en | The listing's only review is dated 2020-07-09, more than a year old | 2026-09-25 |
| garcia-bais-dental-clinic-iloilo-deepen-7 | https://www.google.com/maps?cid=1621972407847101907&hl=en | Google Business Profile shows an unclaimed listing ("Claim this business"); the one review carries no owner reply | 2026-09-25 |
| garcia-bais-dental-clinic-iloilo-deepen-8 | https://www.google.com/maps?cid=1621972407847101907&hl=en | Google listing "DR.ERLA JOY A. BAIS-GARCIA", unclaimed, read on 2026-09-30: category Dentist; address Room 118 B 2nd Floor, Saint Elizabeth Centre, Valeria Street, Iloilo City, with its map pin; phone +63 33 300 0286; no website, no description, no list of treatments and no prices | 2026-09-30 |
| garcia-bais-dental-clinic-iloilo-i9 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Garcia-B… | TripAdvisor's own search for "Garcia-Bais Dental Clinic Iloilo", run 2026-10-01, returns 12 results, none of them this clinic (e.g. Viet Han Dental Clinic, Nha Trang, Vietnam; Symmetry Dental and Aesthetics Clinics, Cancun, Quintana Roo, Mexico; CM Liria Dental Clinic, San Jose del Monte, Philippines) | 2026-10-01 |
| garcia-bais-dental-clinic-iloilo-i9-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Bais-Garcia | TripAdvisor's own search for "Bais-Garcia", run 2026-10-01, returns 12 results, none of them this clinic (e.g. Grutas de Garcia, Garcia, Nuevo Leon, Mexico; Erik Garcia Conchal Beach, Playa Conchal, Costa Rica; Bodega Garcia Hidalgo, Ronda, Costa del Sol, Spain) | 2026-10-01 |
| garcia-bais-dental-clinic-iloilo-i9-3 | https://www.whatclinic.com/dentists/philippines/iloilo-city/garciab… | WhatClinic profile of the clinic (Room 118-B, 2nd Floor, Saint Elizabeth Centre, Valeria Street, Iloilo City), read 2026-10-01: opening hours Monday to Friday 09:00-17:00, Saturday 09:00-16:00, Sunday closed; its clinic services include "Emergency service - On call 24 hours for emergency cases"; 5 verified patient reviews. The clinic's Google listing, read the same day, gives no opening hours. | 2026-10-01 |
| garcia-bais-dental-clinic-iloilo-deepen-9 | https://www.facebook.com/search/top/?q=Garcia-Bais%20Dental%20Clinic | Facebook searched on 2026-10-02 for the clinic ("Garcia-Bais Dental Clinic", "Garcia Bais Dental Clinic", "Garcia-Bais", "Bais-Garcia dental Iloilo"), for its telephone (033) 509 4383 and among Facebook places ("Garcia Bais Dental Iloilo"): no page of the clinic exists. The results are other Garcia dental clinics (Surigao City; Mexico) and the dentist's personal profile, whose last public post dates from 2014. | 2026-10-02 |
| garcia-bais-dental-clinic-iloilo-deepen-10 | https://www.whatclinic.com/dentists/philippines/iloilo-city/garciab… | The clinic's own WhatClinic profile (Room 118-B, Saint Elizabeth Centre, Valeria Street), read 2026-10-02: its treatment list includes child braces, a paediatric dentist consultation and dental sealants; its only imaging is "Traditional Dental X-Ray" (facility note: "Dental X-ray available"), no cone-beam CT; patients reach it by telephone or the profile's "Enquire for a fast quote" request (ServiceScore 6.2 from 130 user interactions); no WhatsApp or Viber contact. | 2026-10-02 |
| garcia-bais-dental-clinic-iloilo-g6 | https://www.whatclinic.com/dentists/philippines/iloilo-city/garciab… | The clinic's own WhatClinic profile (it has no website; kept by the clinic, with its hours, staff and enquiries), treatment price list read 2026-10-02: dentist consultation from PHP 500, dental X-ray from PHP 500, fillings from PHP 700, ultrasonic scaling from PHP 600, PFM crown from PHP 7,000, extractions from PHP 700, root canals from PHP 6,000, braces from PHP 50,000; implants are not among the treatments listed | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Prices are now taken from the clinic's own WhatClinic profile (it has no website): consultation, X-ray, filling, cleaning and crown prices are published there; implants are not priced (read 2026-10-02). |
| 2026-10-02 | Searched Facebook for the clinic (no page) and read its WhatClinic profile on 2026-10-02: children's treatment listed, traditional X-rays only, quote requests possible, no WhatsApp. |
| 2026-10-01 | Re-checked 2026-10-01: TripAdvisor has no profile for the clinic; on the clinic's WhatClinic profile it is open on Saturdays (9:00-16:00), so convenient hours are now recorded, and it lists an on-call emergency service; its Google listing gives no hours. |
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's Google listing, its only own channel (no website, and no Facebook or Instagram page run by the clinic was found): the dentist's name, contacts, address and the absence of a website now rest on it. Corrected: published prices and the cleaning, filling, crown, consultation and X-ray prices to not published, as they appear only on a directory; dentist specializations and the service list now unconfirmed; notes no longer repeat directory prices. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints and no suspicious review patterns now unverified: 1 Google review is too few to show a pattern. |
| 2026-09-25 | Re-read on 2026-09-25: this clinic carried neither a website nor a Google listing on file; the listing was located by name and address, matched on its exact Saint Elizabeth Centre / Valeria Street address, and is listed under the practitioner's name, Dr. Erla Joy A. Bais-Garcia. Recorded: rating 5.0 from a single review dated 2020; no owner reply possible on this unclaimed listing; no uploaded photos, only an automated Street View image; no website. Still unverified: CBCT, pediatric dentistry, WhatsApp/LINE, online booking and Facebook presence, none documented without a website. |
| 2026-08-25 | Re-verification 2026-08-25: located the clinic on Google Maps (listed under the dentist's personal name, "Dr. Erla Joy A. Bais-Garcia") with address matching stored exactly and no closure banner, but the page did not resolve to a citable place link, so its rating/review count/coordinates could not be captured today. The Maps page displayed phone +63 33 300 0286, differing from stored +63 33 509 4383, but an independent directory (iloiloph.com, found via a working Google web search) corroborates the stored number — left phone unchanged pending clearer evidence. |
| 2026-08-25 | Removed manual red flag(s) no_clinic_license: they asserted unpublished licensing while the underlying data was unverified (null means "not checked", not "not published"). See methodology v1.3.0. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.