Garcia-Bais Dental Clinic
According to our open methodology, this clinic scored 45.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#145.3/100
- Best for Expats#144.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#144.7/100
- Best Price Transparency#154.9/100
- Best English-speaking Clinics#442.5/100
- Best for Families / Childrennot ranked
Summary
Garcia-Bais Dental Clinic is a private dental practice on the second floor of the Saint Elizabeth Centre on Valeria Street in central Iloilo City. The clinic is staffed by Dr. Erla Joy A. Bais-Garcia, who specializes in cosmetic dentistry and orthodontics, and Dr. Donille Garcia. The facility operates two dental chairs and provides X-ray equipment on site. The clinic holds accreditation from the Philippine Dental Association, the National Association of Dental Traders, and the Philippine Academy of Esthetic Dentistry, and its dentists are described as PRC-registered.
Emergency on-call service (24-hour) is noted in search result summaries. Published prices cited from WhatClinic are converted from EUR; approximate PHP equivalents at current rates: consultation PHP 500-600, X-ray PHP 500-600, cleaning PHP 620-750, extraction PHP 700-850, root canal PHP 6,000-7,500, crown PHP 7,000-8,800, braces PHP 50,000-63,000. Hours differ slightly between sources: WhatClinic shows Mon-Fri 9am-5pm, Sat 9am-4pm; another source lists Tue/Thu/Fri only — the WhatClinic schedule is treated as primary as it has 5 verified reviews. Facebook page not located.
Strengths
- Price Transparency: 13 of 15 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website no independent website found; clinic listed in directories only [s1] [s2] | 0/4 |
| ✓ | Dentist names listed Dr. Erla Joy A. Bais-Garcia and Dr. Donille Garcia named in WhatClinic and qanomed listings [s1] [s2] | 3/3 |
| ✓ | Dentist specializations listed Dr. Bais-Garcia: cosmetic dentistry and orthodontics per WhatClinic [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published consultation, X-ray, cleaning, extractions, fillings, root canals, crowns, braces listed with prices [s1] | 3/3 |
| ✓ | Clear contact details phone +63 33 509 4383 found on qanomed; address consistent across sources [s2] | 2/2 |
| ? | English website version no website to evaluate | 0/2 |
| ✓ | Address and map published address consistently listed as Room 118-B, 2F, Saint Elizabeth Centre, Valeria St., Iloilo City 5000 [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published prices published on WhatClinic listing (converted from EUR; approximate PHP values noted in clinic notes) [s1] | 3/3 |
| ✓ | Cleaning price listed teeth cleaning listed from €9 (approx. PHP 560) [s1] | 2/2 |
| ✓ | Filling price listed fillings listed from €10 (approx. PHP 620) [s1] | 2/2 |
| ✓ | Crown price listed dental crowns listed from €100 (approx. PHP 6,200) [s1] | 2/2 |
| ? | Implant price listed implants not listed among Garcia-Bais services | 0/2 |
| ✓ | Consultation price listed consultation listed from €7 (approx. PHP 430) [s1] | 2/2 |
| ✓ | X-ray / imaging price listed dental X-ray listed from €7 (approx. PHP 430) [s1] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not accessible; qanomed shows 4.8/5 from 6 reviews — third-party aggregator, not directly verified | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints 5 verified WhatClinic reviews all positive; no complaint pattern [s1] | 2/2 |
| ✓ | No suspicious review patterns WhatClinic average 4.7/5 from 5 reviews; reviews describe substantively different experiences; no suspicious pattern [s1] | 2/2 |
| ? | Active Facebook presence Facebook page not located | 0/1 |
| ✗ | TripAdvisor presence [s3] | 0/0.5 |
| ✓ | Other review platforms WhatClinic (5 verified reviews, ServiceScore 6.2 from 162 interactions), qanomed, ClinicBooking listings found [s1] [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray dental X-ray listed as an available service with pricing [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✗ | Implantology implants not listed among published services [s1] | 0/2 |
| ✓ | Orthodontics braces listed; Dr. Bais-Garcia described as orthodontics specialist [s1] | 2/2 |
| ✓ | Oral surgery extractions (including surgical) listed [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care 24-hour emergency on-call service noted in search result summary [s3] | 1.5/1.5 |
| ✓ | Works with international patients WhatClinic review from foreign patient praises professional information provided for international needs [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ✓ | Response speed WhatClinic review: 'They were very prompt' [s1] | 1.5/1.5 |
| ✓ | English spoken foreign patient review praises communication and information quality [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations patient review: 'very helpful and willing to meet me halfway in my need for detailed professional information' [s1] | 1/1 |
| ✗ | Convenient opening hours Mon-Fri 9am-5pm, Sat 9am-4pm; no evening or Sunday hours [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Philippines", "English speaking dentist Philippines", "dental implants Philippines", "emergency dentist Philippines", "Philippines dental clinic for expats".
| ✗ | Mentioned for: best dentist Philippines [s3] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Philippines clinic surfaces in search results for English-speaking and expat dental queries for Iloilo City [s3] | 1/1 |
| ✗ | Mentioned for: dental implants Philippines [s3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Philippines clinic surfaces in emergency dentist search results for Iloilo City [s3] | 1/1 |
| ✓ | Mentioned for: Philippines dental clinic for expats clinic listed in expat-oriented search results for Iloilo dental care [s3] | 1/1 |
| ? | Structured data on website no website to check | 0/1.5 |
| ◐ | Google indexing quality clinic visible in search results via directory listings; no owned website [s3] | 1/2 |
| ? | Dedicated service pages no website | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Erla Joy A. Bais-Garcia [s1] [s2] | Cosmetic Dentistry, Orthodontics | not published |
| Dr. Donille Garcia [s1] | General Dentistry | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — No operating licence number or DOH facility permit published; PDA and NADTI membership claimed but licence numbers not verifiable from public sources.
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
Red-flag penalty applied: -8 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Implant price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +63 33 509 4383 |
|---|---|
| Address | Room 118-B, 2nd Floor, Saint Elizabeth Centre, Valeria Street, Iloilo City 5000, Philippines |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/philippines/iloilo-city/garciab… | clinic name, address (Room 118-B 2F St. Elizabeth Centre, Valeria St., Iloilo City 5000), rating 4.7/5 from 5 verified reviews, ServiceScore 6.2 from 162 interactions, dentist names (Dr. Erla Joy A. Bais-Garcia — cosmetic/orthodontics, Dr. Donille Garcia), services with EUR prices, accreditations (PDA, NADTI, PAED), two dental chairs, X-ray equipment, Mon-Fri 9am-5pm, Sat 9am-4pm | 2026-08-18 |
| s2 | https://qanomed.com/clinic/garciabais-dental-clinic | phone +63 33 509 4383, address confirmation, ratings 4.8/5 from 6 reviews (third-party aggregator), PDA and PRC accreditation claim, facility details (2 chairs, X-ray, consultation room) | 2026-08-18 |
| s3 | search:the five canonical city queries run for Iloilo City dental clinics | AI/search visibility checks 2026-08-18: Garcia-Bais surfaces in English-speaking, emergency, and expat dental searches for Iloilo City; not prominently surfaced for the five canonical city queries; TripAdvisor listing not found | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.