GAOC Cebu – Gan Advanced Osseointegration Center
According to our open methodology, this clinic scored 25.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #18 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1825.9/100
- Best for Expats#1924/100
- Best for Dental Implants#1427/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#188.6/100
- Best English-speaking Clinics#1825.2/100
- Best for Families / Children#1127.5/100
Summary
GAOC Cebu is the Cebu branch of Gan Advanced Osseointegration Center, a Philippine dental chain founded by Dr. Steve Mark G. Gan. The Cebu location at SM Seaside City opened in July 2017 as the chain's first expansion outside Metro Manila and its largest facility at the time, with six treatment rooms and one operating room. The branch offers general dentistry, orthodontics, cosmetic dentistry, oral surgery, periodontics, prosthodontics, pediatric dentistry, and dental implantology. The centre is PhilHealth-accredited and accepts several HMO plans.
No individual dentist names are published for the SM Seaside branch on the official website; patient reviews mention doctors named Dr. Shaila and Dr. Jona without surnames or credentials. At least one review noted that pricing is comparatively high relative to other premium clinics in Cebu. Opening hours for the Cebu branch are not published on the official branch page. The main GAOC chain contact (+632 7940-9920, [email protected]) is based in Manila. Google Maps rating and review count for the Cebu branch were not verifiable via accessible sources. No PRC licence numbers are published.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- Reputation & Reviews: 1.5 of 3.5 verifiable points (missing: no recurring complaints)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed no dentist names are listed on the official SM Seaside branch page; patient reviews mention Dr. Shaila and Dr. Jona without full names or credentials [s1] [s2] | 0/3 |
| ✗ | Dentist specializations listed specialties listed as services but not attributed to named dentists at the Cebu branch [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published general dentistry, orthodontics, cosmetic dentistry, oral surgery, periodontics, prosthodontics, pediatric dentistry, dental implantology, laser dentistry [s2] [s3] | 3/3 |
| ✓ | Clear contact details phone +63 32 265 9648, mobile +63 917 840 4262, email [email protected] published on official branch page [s1] | 2/2 |
| ✓ | English website version website is in English [s1] | 2/2 |
| ✓ | Address and map published 3rd Level Seaview Wing SM Seaside City Cebu, SRP-Mambaling Road confirmed across official branch page and search sources [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no price list found on the official branch page or accessible GAOC pages [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating for the Cebu branch not verifiable via accessible sources | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✗ | No recurring complaints at least one search-accessible review notes pricing described as overpriced relative to other high-end clinics in Cebu [s3] | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence facebook.com/gaocdental linked from official website [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms ClinicFinderPH listing; Waze listing; sunstar.com.ph and philstar.com news coverage of the 2017 Cebu opening [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray imaging documented as part of standard GAOC diagnostic procedures; six treatment rooms and one operating room at Cebu branch [s2] | 2/2 |
| ? | CBCT (3D imaging) GAOC chain is known for advanced technology but CBCT is not explicitly documented for the SM Seaside Cebu branch | 0/2 |
| ✓ | Implantology osseointegration (implantology) is central to GAOC's identity and services [s1] | 2/2 |
| ✓ | Orthodontics [s2] | 2/2 |
| ✓ | Oral surgery oral surgery listed; operating room documented [s2] | 2/2 |
| ✓ | Pediatric dentistry pediatric dentistry listed among services [s2] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients GAOC is positioned as a premium international-standard chain; SM Seaside location accessible to tourists and expats [s3] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available mobile 0917-840-4262 published; WhatsApp availability not explicitly confirmed | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website; premium chain serving international clientele [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations service descriptions published on the official website [s1] | 1/1 |
| ? | Convenient opening hours opening hours for the SM Seaside Cebu branch not published on the official branch page | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Philippines", "English speaking dentist Philippines", "dental implants Philippines", "emergency dentist Philippines", "Philippines dental clinic for expats".
| ✓ | Mentioned for: best dentist Philippines GAOC Cebu appears in top search results for canonical city queries [s4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Philippines [s4] | 0/1 |
| ✓ | Mentioned for: dental implants Philippines GAOC Cebu appears in dental implants Cebu City search results [s4] | 1/1 |
| ✗ | Mentioned for: emergency dentist Philippines [s4] | 0/1 |
| ✗ | Mentioned for: Philippines dental clinic for expats [s4] | 0/1 |
| ? | Structured data on website structured data presence not directly verified | 0/1.5 |
| ✓ | Google indexing quality gaocdental.com branch page and the GAOC brand rank in multiple Cebu dental searches [s4] | 2/2 |
| ✓ | Dedicated service pages dedicated branch page exists on gaocdental.com; chain-level service pages available [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Steve Mark G. Gan [s2] | Oral Surgery, Implantology (chain founder; individual presence at Cebu branch unconfirmed) | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- low Dentists / their licences not listed (-3 pts) — No PRC licence numbers or dentist credentials are published for the Cebu branch.
- low No dentists identified anywhere (-2 pts) — No individual dentist names are published for the SM Seaside Cebu branch; patients cannot verify who will treat them.
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
- low Complaints about upselling / pushed treatment (-2 pts) — At least one accessible review describes pricing as overpriced relative to other premium Cebu clinics; insufficient review volume to determine a pattern.
Red-flag penalty applied: -13 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/ |
|---|---|
| Phone | +63 32 265 9648 |
| +63 917 840 4262 | |
| https://www.facebook.com/gaocdental | |
| Address | 3rd Level, Seaview Wing, SM Seaside City Cebu, SRP-Mambaling Road, Cebu City, Cebu 6000, Philippines |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/ | official SM Seaside branch page: address 3rd Level Seaview Wing SM Seaside City Cebu SRP-Mambaling Road, phone +63 32 265 9648, mobile +63 917 840 4262, email [email protected], services described, Facebook facebook.com/gaocdental, English website | 2026-08-18 |
| s2 | https://www.sunstar.com.ph/more-articles/one-stop-dental-center-gao… | opening July 2017; 3rd level Seaview Wing SM Seaside City Cebu; 6 treatment rooms, 1 operating room; Dr. Steve Mark Gan founder; services: general, orthodontics, cosmetics, oral surgery, periodontics, prosthodontics, pediatric, implantology, laser dentistry; first GAOC branch outside Metro Manila | 2026-08-18 |
| s3 | search:GAOC SM Seaside Cebu dentist names services prices reviews Google | ClinicFinderPH: PhilHealth accredited, Maxicare, PhilCare, Intellicare; mobile 0917-825-4262 also listed; review mentioning Dr. Shaila and Dr. Jona (surnames and credentials not found); price overpriced comment in review snippet; Waze listing | 2026-08-18 |
| s4 | search:the five canonical city queries | AI/search visibility checks 2026-08-18: GAOC Cebu appears in top results for well-regarded dental clinics and dental implants Cebu City canonical queries; not found in English-speaking, emergency, or expat Cebu queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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