GAOC Cebu – Gan Advanced Osseointegration Center
According to our open methodology, this clinic scored 58.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 21 ranked clinics · Last checked: 25 September 2026
58.6/100
Positions by Rating Profile
- Overall Transparency & Trust#758.6/100
- Best for Expats#758.5/100
- Best for Dental Implants#756.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1137.3/100
- Best English-speaking Clinics#761.7/100
- Best for Families / Children#763/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Branch page has no anesthesia/sedation details (same org as GAOC main site, also undocumented).
Summary
GAOC Cebu is the Cebu branch of Gan Advanced Osseointegration Center, a Philippine dental chain founded by Dr. Steve Mark G. Gan. The Cebu location at SM Seaside City opened in July 2017 as the chain's first expansion outside Metro Manila and its largest facility at the time, with six treatment rooms and one operating room. The branch offers general dentistry, orthodontics, cosmetic dentistry, oral surgery, periodontics, prosthodontics, pediatric dentistry, and dental implantology. The centre is PhilHealth-accredited and accepts several HMO plans.
No individual dentist names are published for the SM Seaside branch on the official website; patient reviews mention doctors named Dr. Shaila and Dr. Jona without surnames or credentials. At least one review noted that pricing is comparatively high relative to other premium clinics in Cebu. Opening hours for the Cebu branch are not published on the official branch page. The main GAOC chain contact (+632 7940-9920, [email protected]) is based in Manila. Its Google listing (read 2026-10-01) shows 4.8 from 46 reviews and daily hours 10 AM-7 PM. No PRC licence numbers are published.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
15 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed no dentist names are listed on the official SM Seaside branch page; patient reviews mention Dr. Shaila and Dr. Jona without full names or credentials [s1] [s2] | 0/3 |
| ✗ | Dentist specializations listed specialties listed as services but not attributed to named dentists at the Cebu branch [s1] | 0/2 |
| ✓ | Real clinic photos Owner-uploaded Google Business Profile photos show a treatment room and reception [gaoc-cebu-sm-seaside-deepen-8] | 2/2 |
| ✓ | Service list published GAOC's own website has a page for each of eleven services, from general dentistry and orthodontics to oral surgery, pediatric, laser and sleep dentistry. [gaoc-cebu-sm-seaside-i9] | 3/3 |
| ✓ | Clear contact details phone +63 32 265 9648, mobile +63 917 840 4262, email [email protected] published on official branch page [s1] | 2/2 |
| ✓ | English website version website is in English [s1] | 2/2 |
| ✓ | Address and map published 3rd Level Seaview Wing SM Seaside City Cebu, SRP-Mambaling Road confirmed across official branch page and search sources [s1] [s2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no price list found on the official branch page or accessible GAOC pages [s1] | 0/3 |
| ✗ | Cleaning price listed General dentistry service page describes cleaning with no price [gaoc-cebu-sm-seaside-deepen-9] | 0/2 |
| ✗ | Filling price listed General dentistry page describes fillings with no price [gaoc-cebu-sm-seaside-deepen-10] | 0/2 |
| ✗ | Crown price listed Prosthodontics page describes crowns with no price [gaoc-cebu-sm-seaside-deepen-3] | 0/2 |
| ✗ | Implant price listed Dedicated implant-cost article discusses cost factors without giving a figure [gaoc-cebu-sm-seaside-deepen-4] | 0/2 |
| ✗ | Consultation price listed No consultation fee found on service or branch pages [s1] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price found [gaoc-cebu-sm-seaside-deepen-2] | 0/2 |
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [gaoc-cebu-sm-seaside-refresh] | 5/6 |
| ◐ | Google review volume [gaoc-cebu-sm-seaside-refresh] | 1/3 |
| ◐ | Review recency [gaoc-cebu-sm-seaside-refresh] | 1.5/3 |
| ✓ | Clinic responds to reviews Owner replies to multiple reviews, including a detailed reply to a critical one [gaoc-cebu-sm-seaside-deepen-11] | 2/2 |
| ✓ | No recurring complaints Corrected: only one review raises a pricing complaint; not enough for a recurring pattern [gaoc-cebu-sm-seaside-deepen] | 2/2 |
| ✓ | No suspicious review patterns Histogram not near-100% 5-star, dates spread over years, accounts have review histories [gaoc-cebu-sm-seaside-deepen-12] | 2/2 |
| ✓ | Active Facebook presence facebook.com/gaocdental linked from official website [s1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor search returns no match; site's social links are Facebook/Instagram/Twitter/YouTube only [gaoc-cebu-sm-seaside-deepen-5] [gaoc-cebu-sm-seaside-deepen-13] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures or Bookimed (checked 2026-10-01). [gaoc-cebu-sm-seaside-platforms] [gaoc-cebu-sm-seaside-platforms-2] [gaoc-cebu-sm-seaside-platforms-3] | 0/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray imaging documented as part of standard GAOC diagnostic procedures; six treatment rooms and one operating room at Cebu branch [s2] | 2/2 |
| ? | CBCT (3D imaging) GAOC chain is known for advanced technology but CBCT is not explicitly documented for the SM Seaside Cebu branch | 0/2 |
| ✓ | Implantology osseointegration (implantology) is central to GAOC's identity and services [s1] | 2/2 |
| ✓ | Orthodontics [s2] | 2/2 |
| ✓ | Oral surgery oral surgery listed; operating room documented [s2] | 2/2 |
| ✓ | Pediatric dentistry pediatric dentistry listed among services [s2] | 1.5/1.5 |
| ✗ | Emergency care Service and branch pages read; no emergency/same-day category [gaoc-cebu-sm-seaside-deepen-7] | 0/1.5 |
| ✓ | Works with international patients GAOC's own website carries a Dental Tourism page addressed to patients travelling from abroad, inviting them to book with GAOC. [gaoc-cebu-sm-seaside-i9-2] | 2/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Only generic share-button plugin config mentions WhatsApp; no real contact link [gaoc-cebu-sm-seaside-deepen-14] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website; premium chain serving international clientele [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Booking form lets patients choose service, branch and preferred day [gaoc-cebu-sm-seaside-deepen-6] | 1.5/1.5 |
| ✓ | Clear service explanations service descriptions published on the official website [s1] | 1/1 |
| ✓ | Convenient opening hours Open every day including Sunday per Google Business Profile [gaoc-cebu-sm-seaside-deepen-15] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Philippines", "English speaking dentist Philippines", "dental implants Philippines", "emergency dentist Philippines", "Philippines dental clinic for expats".
| ✓ | Mentioned for: best dentist Philippines GAOC Cebu appears in top search results for canonical city queries [s4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Philippines [s4] | 0/1 |
| ✓ | Mentioned for: dental implants Philippines GAOC Cebu appears in dental implants Cebu City search results [s4] | 1/1 |
| ✗ | Mentioned for: emergency dentist Philippines [s4] | 0/1 |
| ✗ | Mentioned for: Philippines dental clinic for expats [s4] | 0/1 |
| ✓ | Structured data on website Organization entity in JSON-LD site-wide [gaoc-cebu-sm-seaside-deepen-16] | 1.5/1.5 |
| ✓ | Google indexing quality gaocdental.com branch page and the GAOC brand rank in multiple Cebu dental searches [s4] | 2/2 |
| ✓ | Dedicated service pages dedicated branch page exists on gaocdental.com; chain-level service pages available [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Steve Mark G. Gan [s2] [s1] | Oral Surgery, Implantology (chain founder; individual presence at Cebu branch unconfirmed) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No individual dentist names are published for the SM Seaside Cebu branch; patients cannot verify who will treat them.
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/ |
|---|---|
| Phone | +63 32 265 9648 |
| https://www.facebook.com/gaocdental | |
| Google Maps | Map listing |
| Address | 3rd Level, Seaview Wing, SM Seaside City Cebu, SRP-Mambaling Road, Cebu City, Cebu 6000, Philippines |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/ | Branch page and general-dentistry/prosthodontics/periodontics service pages read; no consultation fee or "free" wording found — the site's service, branch, contact and price-article pages (per its sitemap) read 2026-09-25; peso figures appear only in general market articles on braces and veneers | 2026-09-25 |
| s2 | https://www.sunstar.com.ph/more-articles/one-stop-dental-center-gao… | opening July 2017; 3rd level Seaview Wing SM Seaside City Cebu; 6 treatment rooms, 1 operating room; Dr. Steve Mark Gan founder; services: general, orthodontics, cosmetics, oral surgery, periodontics, prosthodontics, pediatric, implantology, laser dentistry; first GAOC branch outside Metro Manila | 2026-08-18 |
| s4 | search:the five canonical city queries | AI/search visibility checks 2026-08-18: GAOC Cebu appears in top results for well-regarded dental clinics and dental implants Cebu City canonical queries; not found in English-speaking, emergency, or expat Cebu queries | 2026-08-18 |
| gaoc-cebu-sm-seaside-refresh | https://www.google.com/maps/place/GAOC+Cebu+-+Gan+Advanced+Osseoint… | Google rating 4.8 (46 reviews) as of 2026-08-25 | 2026-08-25 |
| gaoc-cebu-sm-seaside-deepen | https://www.google.com/maps?cid=9316730130113657107&hl=en | Histogram as of 2026-09-25: 1★ 2, 2★ 1 of 46 (6.5%); the only pricing complaint is a single 2025-08-05 review; two 2019-03-08 reviews describe one shared incident (a lost necklace), not a repeated operational issue | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-2 | https://www.gaocdental.com/services/general-dentistry/ | Service pages read (general dentistry, prosthodontics, periodontics, oral surgery); none prices X-ray/imaging — the site's service, branch, contact and price-article pages (per its sitemap) read 2026-09-25; peso figures appear only in general market articles on braces and veneers | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-3 | https://www.gaocdental.com/services/prosthodontics/ | "Dental Crowns: Custom-made caps designed to cover a damaged or weakened tooth..." with no price figure — the site's service, branch, contact and price-article pages (per its sitemap) read 2026-09-25; peso figures appear only in general market articles on braces and veneers | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-4 | https://www.gaocdental.com/dental-implants-cost-philippines/ | Full article on "Dental Implants Cost Philippines" read; discusses why quality implants cost more without stating any price or range, ending in "Book an appointment... to know your options" — the site's service, branch, contact and price-article pages (per its sitemap) read 2026-09-25; peso figures appear only in general market articles on braces and veneers | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=GAOC+Gan… | TripAdvisor name search returns 12 unrelated results, none matching this clinic | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-6 | https://www.gaocdental.com/inquire-now/ | "Dental Appointment Request" form: "Nature of Appointment" (select service), "Branch Location" (select), "Preferred Appointment Day" | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-7 | https://www.gaocdental.com/services/oral-surgery/ | Oral surgery, periodontics, general dentistry and branch pages read; none mentions emergency, urgent or same-day care | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-8 | https://www.google.com/maps?cid=9316730130113657107&hl=en | GBP photos (source bizbuilder:gmb_web) show a modern dental treatment room with chair and equipment, and a branded reception area with the clinic's signage | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-9 | https://www.gaocdental.com/services/general-dentistry/ | "Teeth Cleaning (Oral Prophylaxis): Regular teeth cleanings are essential..." with no price figure — the site's service, branch, contact and price-article pages (per its sitemap) read 2026-09-25; peso figures appear only in general market articles on braces and veneers | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-10 | https://www.gaocdental.com/services/general-dentistry/ | "Restorative Dentistry: ...whether you need a filling..." with no price figure — the site's service, branch, contact and price-article pages (per its sitemap) read 2026-09-25; peso figures appear only in general market articles on braces and veneers | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-11 | https://www.google.com/maps?cid=9316730130113657107&hl=en | Owner reply dated 2026-01-12: "Thank you, Ms. Danielle, for your kind review!"; also a detailed reply to the 2019-03-08 lost-necklace review | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-12 | https://www.google.com/maps?cid=9316730130113657107&hl=en | 5★ 43 of 46 (93.5%, not near-100%); reviews dated 2019 through 2026; reviewer accounts show 2-33 prior reviews | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-13 | https://www.gaocdental.com/inquire-now/ | Site's "Social Media" footer links Facebook, Instagram, X-twitter and Youtube only; no TripAdvisor | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-14 | https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/ | The only "WhatsApp" occurrence in the page HTML is inside the Elementor share-buttons plugin configuration, not a clinic contact channel; the inquire-now page has no wa.me link either | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-15 | https://www.google.com/maps?cid=9316730130113657107&hl=en | Google listing hours: 10 AM–7 PM every day of the week including Sunday | 2026-09-25 |
| gaoc-cebu-sm-seaside-deepen-16 | https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/ | JSON-LD across the site includes an Organization business entity alongside WebSite/WebPage types | 2026-09-25 |
| gaoc-cebu-sm-seaside-platforms | https://www.whatclinic.com/dentists/philippines/cebu-city | WhatClinic: its Cebu City dentist listing (3 pages, 28 clinics including Mandaue), checked against its profile sitemaps (394 dentist profiles in the Philippines, 26 of them in Cebu City; the 2 not shown in the listing opened one by one) and the profile addresses built from the clinic's name (not found), has no profile for the GAOC branch at SM Seaside City Cebu (checked 2026-10-01) | 2026-10-01 |
| gaoc-cebu-sm-seaside-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: none of the 66 clinics it lists in the Philippines is this one (checked 2026-10-01) | 2026-10-01 |
| gaoc-cebu-sm-seaside-platforms-3 | https://bookimed.com/clinics/country=philippines/ | Bookimed: lists no clinic in the Philippines (checked 2026-10-01) | 2026-10-01 |
| gaoc-cebu-sm-seaside-i9 | https://www.gaocdental.com/services/ | GAOC's own website, its services sitemap and Our Services page read 2026-10-01: a page for each service - general dentistry, orthodontics, cosmetic dentistry, oral surgery, periodontics, endodontics, prosthodontics, pediatric dentistry, laser dentistry, sleep dentistry and TMJ disorders; the site lists the SM Seaside City Cebu branch among its branches | 2026-10-01 |
| gaoc-cebu-sm-seaside-i9-2 | https://www.gaocdental.com/gaoc-dental-tourism/ | GAOC's own Dental Tourism page, read 2026-10-01: addressed to patients who travel from abroad for treatment, with a video; it notes that English is widely spoken and that clinics help international patients with airport transfers and appointment scheduling, and invites them to book with GAOC | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Re-checked 2026-10-01 on GAOC's own website: the service list now rests on its service pages (eleven services) and work with international patients on its Dental Tourism page. |
| 2026-10-01 | Presence on other review platforms re-checked: no profile on WhatClinic, Dental Departures or Bookimed, so this criterion is now no. |
| 2026-09-29 | Corrected 2026-09-29: red flag "Complaints about upselling / pushed treatment" removed: it contradicted the recorded finding that no complaint repeats in the reviews. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's branch page, general-dentistry/prosthodontics/oral-surgery service pages, the implant-cost article, the booking page, and its Google listing (newest and lowest-rated reviews). Recorded: no prices published for cleaning, filling, crowns, implants, consultation or X-ray on any of the clinic's channels; a booking form with service, branch and day selection; open every day including Sunday; owner replies to multiple reviews; genuine treatment-room and reception photos on the Google listing; no TripAdvisor presence; no genuine WhatsApp link. Corrected: the earlier recurring-complaints finding rested on a single review and is not supported on a fuller reading. Still unverified: on-site CBCT, not described on any page read. |
| 2026-09-10 | Name-verification write-back 2026-09-10: 1 dentist confirmed on the clinic's own roster page https://www.gaocdental.com/gaoc-branches/sm-seaside-city-cebu/; source added. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address, phone unchanged; not permanently closed. Captured first Google rating 4.8 (46 reviews) and geo coordinates. |
| 2026-08-25 | Removed manual red flag(s) no_doctor_credentials: they asserted unpublished licensing while the underlying data was unverified (null means "not checked", not "not published"). See methodology v1.3.0. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
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